People who look sharp get better jobs and make more money. You've seen it and studies prove it. And to get that corner office you've got to be sharp and polished.
That's where we come in. Our posts advise smart guys on the grooming, style and social skills they need to get to the top.
So start packing up your cube and read on.
And come back each week to check out our latest post.
Post 19: Be Smooth Like a CEO If you think about it, your shirt is probably the most important piece of clothing you wear. It’s the most visible, most often. These days many guys don’t wear a suit to work, and even those who do take their jackets off for much of the day. So your shirt is on display. And it better be sharp.
It needn’t be expensive but it’s got to be clean and pressed. A pricey, custom shirt in the finest fabric will still look like crap if it’s wrinkled or dirty. On the other hand, even a relatively cheap shirt that’s pressed and crisp can look nice.
So do yourself a favor and have your shirts professionally laundered and pressed. It’s easy. Just take them to your regular dry cleaners. (If you don’t have one, get one. Try a cleaner near your home or office or get a recommendation from a friend.) They’ll wash your dirty shirt then put it on a machine that dries and irons it. The result should be a shirt with a wrinkle-free chest and back, smooth sleeves, cuffs with a nice barrel shape and a collar that’s crisp and flat.
The cleaner will probably ask whether you want starch. Starch is used to keep shirts crisp – or if too much is used, crispy. But note that starch generates strong feelings. Some say it’s uncomfortable and can even shorten the life of your shirt. But others swear by it, saying it minimizes wrinkles. You’ll have to decide for yourself.
Your clean shirts will come back either folded or on a hanger. If you travel a lot, consider the former. That way you can just shove them in your suitcase without refolding. If you’re not a road warrior, hangers may be easiest. You’ll be able to take them straight from the cleaner’ s rack to your closet.
The price per shirt for these services varies. It can range from less than a buck to two dollars or more at fancy cleaners in big cities. But unless it’s outrageously expensive in your area, it’s worth the investment. Your shirts need to get clean one way or the other and this beats having to wash and iron (or not iron) them yourself.
Wearing shirts that have been professionally cleaned and pressed will make a huge difference in your appearance. You’ll look sharper and crisper – more like executive material. After all, when was the last time you saw a CEO in a wrinkled shirt? Exactly. So emulate the boss and get thy shirts to the cleaners!
Post 18: Business Meal Etiquette Part 2 - Hosting a Business Lunch or Dinner Last time we talked about what to do when you’re invited to a business meal. This time we focus on what to do when you’re hosting – that is, when you’re the one extending the invites.
First off, give the folks you invite enough time to put your event on their calendar. This is doubly true if you're taking out a client. Try to schedule at least a week in advance.
Now where to go. If it’s a business event you’ve probably got a budget. Most companies limit the amount you can expense for client and company-related meals. The rest comes out of your pocket. So find and read your company policy before you take anybody out. And when you’re calculating the cost don’t just look at the price of entrees. Assume your guests will order starters, entrees, deserts and drinks. (Drinks are tricky. Folks tend to imbibe less at lunch, more at dinner, and still more at celebratory dinners. Know your occasion and know your guests to avoid getting caught off guard with a hefty bill for booz.) And don’t forget the tax and tip. Calculating this way ensures you won’ t be stuck footing the bill.
So once you know your price range, pick your restaurant. Find one in the upper-middle class of appropriate places. If you go any lower you’ ll look cheap or unsophisticated. There’s nothing wrong with the chain bar & grills - if you're grabbing wings with your buddies or hosting out-of-town relatives. But for a business meal, trade up.
This can be tough if you’re new in town or just starting out in your career. Here are a couple of ways you can find out where to go. First, ask around the office. Or remember where you were taken for your interview lunch or dinner. This will give you a benchmark for the kinds of places people at your office go to. And get to know the boss's assistant. Ask him or her where the boss likes to take clients for meal. That should be your upper parameter: Bosses don’t like approving expense reports from restaurants pricier than the ones they frequent.
Another good way to go is to read your local restaurant guidebook or newspaper. Both feature reviews, pricing details and web addresses. Once you winnow your choices based on quality, price and location, check out websites to view sample menus and calculate budgets.
One caution: Unless you're dealing with extremely sophisticated or snobby palates, don't risk alienating your guests by picking a place with a challenging menu (one that features lots “foam”, for example) or pretentious atmosphere. Just pick a very good place that you think will satisfy the most people. The more you know your guests and their tastes, the more flexible and adventurous you can be in picking a spot. But as a baseline simply go for high quality food and excellent service. You want the meal to be memorable for the right reasons -- good food, good service and good conversation.
Which leads us to a key point about hosting a business meal: Always make sure your guests feel comfortable. That’s the ultimate goal in business etiquette -- the ultimate goal in etiquette generally. Keep that in mind when picking your restaurant and you’ll be well on your way to hosting a successful business meal.
Post 17: Business Meal Etiquette (Part 1) The days of the three martini lunch are pretty much done. But, whether eating with your boss or taking out a client, business meals are still important. Sometimes they’re just a chance for the boss to see a new employee’s social skills. But in consulting, lawyering, banking and sales, they’re a key part of everyday business. Even in the tech industry, executives constantly meet with customers and senior managers over food.
So you better know what you’re doing. The simple fact is that your manners and sophistication will be on display. And – yep – people will be paying attention. If you screw it up you’ll be seen as rube best kept locked in his office. But if you master the nuances everyone will know that your social skills and presence are as sophisticated as your dress and as sharp as your acumen. You’ll impress your clients and you’ll impress your boss. And guys who do that move up.
So to that end, this is the first in a series of posts about how to navigate a business meal from start to finish with class and polish. One thing to note – while we’ll try to cover basic table manners to make sure you don’t drink out of your finger bowl, there are legions of books with hundreds of pages detailing the minutia of dining etiquette. Buy one and read it if you’re interested. It’ll come in handy the next time you’re invited to a state dinner. But for business we think you’ll do just fine so long as you know the basics. Most guys we know don’t. So by learning, understanding and knowing what to do, you’ll put yourself way ahead of the pack.
Let’s get started with the invitation. If you're just getting into your career, odds are you’ll probably be the one getting the invitation, not the one extending it. Still, we’ll cover both scenarios, taking the latter first.
For most business meals you won’t be getting an engraved invitation, as if it were a wedding or a ball or whatever. You're more likely to get an e-mail or call from the host's assistant asking you whether you can go.
Rule of thumb: GO!
Obviously if your boss invites you to lunch or dinner, go. Drop whatever plans have with your buddies and accept the invite. The reasons should be obvious. First, you don't want to piss off your boss. Second, it will give you a chance to show off the kind of sophistication that bosses want to see in their rising stars. Third, the boss didn’t ask you to go just for his health – it’s most likely either a reward or a test. Sometimes it’s both. If it’s a reward for something you’ve done well, you should take advantage of it. If it’s a test to see how well you interact with clients or management, you need to ace it. The bottom line is this: When your boss issues an invitation accept it.
The same should go for an invite from your colleagues, too: If you get an invitation from someone else in your organization, take them up on it. You never know what might come of it. You might make a new contact who could become a friend or a mentor or a customer. And it's a go6d opportunity for you to practice your social skills so that when the boss does call, you’ll be ready for the spotlight.
Now all of that said, if it’s your anniversary or your grandmother’s 90th birthday party, reasonable people will understand if you can't make it to a business meal. Just don’t turn down a chance to impress your boss or your big client to play poker with your buddies. Use your judgment.
What’s the timing on accepting the invitation? Preferably right after you get it. If for some reason you can't accept or decline immediately, do it ASAP. And if you need to bow out after you’ve accepted, let the host know immediately. Call or send a note explaining what’s happened and why you can’t make it. Express your regrets and your hope that you can make it the next time. By showing a little class you’ ll increase the odds that there will be a next time.
Post 16: Delete the Pleats Look, we’ve got nothing against pleats. Some of our best friends wear pleats. And they can look sharp – just check out a Cary Grant movie.
And yet we still say: Don’t wear pleats.
Why? Because more often than not they look really bad.
Keeping them sharp is tough. It requires: 1) a perfect fit so the pleats don’t pull wide; 2) meticulous pressing so they stay crisp; and 3) cuffs that add weight to the pant leg so they fall taut.
Because it’s so tough, few guys manage to do it. The result? Disaster. You’ve seen it. Guys in ill-fitting pants with pleats so flattened, so stretched, so strained you almost feel sorry for them (the pleats, that is). Or guys in allegedly pleated pants that haven’t seen an iron in years and now look all big and billowy in front, as if they’re wearing diapers underneath.
The simple fact is that jacked-up pleats make you look sloppy. And sloppy guys rarely make it to the boardroom – well, to a seat in the boardroom. Remember: Sloppy, bad. Crisp, good.
So here’s our advice: Stick with flat-front pants. That goes for khakis, dress pants, casual pants, all kind of pants.
And remember, have your pants dry cleaned or professionally laundered, depending on what the label says, and pressed. If you get your pants professionally pressed they’ll look sharp and crisp. (Crisp, good – remember?) That will put you miles ahead of the sloppy masses in pleated, wrinkled, ballooning khakis.
Down the line you may decide that you like the look of pleated wool suit pants, especially if you’re tall and thin. If you’re willing to make the effort to keep them crisp, go for it. Cary Grant would be proud.
But for now, keep it simple: Stay away from pleats; wear flat-fronts instead. And vow never, ever, ever, to wear pleated khakis again.
Sometimes less really is more.
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